Ivana Mihajlovic

Ivana Mihajlovic has two years of professional work experience. In 2018, they joined Semaphore as the Head of Customer Support. In this role, they were responsible for taking care of customers' user profiles, signup and login flows, user management and billing. Additionally, they worked on various side projects in order to improve customer satisfaction, such as maintaining and improving documentation, leading survey projects, and helping on Customer Success campaigns. Prior to joining Semaphore, Ivana worked at tutorabc from 2017 to 2018 as an English Teacher/Consultant.

Ivana Mihajlovic has a Master's degree in Tourism from the University of Novi Sad, Faculty of Sciences.