Nathan Greener has a diverse work experience in the tech and telecommunications industry. Nathan started their career in 1999 as a Technical Support Representative at Planet Netcom, handling customer inquiries and coordinating internet installations. Nathan later became a Broadband Support Coordinator, responsible for supporting the introduction of broadband services.
In 2004, Nathan joined EFTel as a Helpdesk Team Leader, supervising the day-to-day operations of the helpdesk and managing a team of staff members.
From 2007 to 2012, Nathan worked at SpinTel, where they held multiple roles. Nathan started as a Technical Support Manager, overseeing a team of up to 15 staff and conducting regular performance reviews. Nathan then became a TIO Liaison, serving as the first point of contact for TIO and complainants, investigating claims, and presenting proposed resolutions. Finally, they became a Business Intelligence Specialist, responsible for project management and analyzing business needs.
Most recently, Nathan worked at FetchTV as a Customer Support Lead, although specific details about this role were not provided.
Nathan Greener has a Diploma in IT from WSI TAFE, which they obtained from 1998 to 1999. In 2007, they received a CCNA certification from the Cisco Networking Academy. In 2012, they completed a course in Project Management at Sydney University and also attended the Australian Institute of Management. In 2013, they studied Marketing at Sydney University.
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Fetch TV
Fetch TV is a content aggregator and wholesale supplier of subscription television services to internet service providers (ISPs). It provides ISPs with a wholesale service that includes the Set Top Box, platform and user interface, and content sourced from leading television, movie and interactive application suppliers. Fetch TV is a private, Australian company with Telstra being the major shareholder.