Viacheslav Prystavskyi

Customer Support Agent at Sembly AI

Viacheslav Prystavskyi has worked in customer support roles for two companies, Sembly AI and Meest. Viacheslav started working for Sembly AI in 2022 as a Customer Support Agent. In 2020, they began working for Meest as a Customer Support Specialist, where their role included interacting with clients over the phone, text messages, chats, and emails, responding to customer inquiries, maintaining a positive attitude, managing orders in Jira, independently solving technical problems, and monitoring and correcting problems which could lead to the failure of the program.

Viacheslav Prystavskyi has a comprehensive education history. Viacheslav obtained a Bachelor's degree in Cybersecurity from Lviv Polytechnic National University between 2014 and 2018. Viacheslav then went on to pursue a Master's degree in Cybersecurity from the same university, which they completed in 2020. In 2019-2020, they also completed a Graduate degree in Software Testing from SkillUp. Finally, they obtained a Graduate degree in English Language from GreenForest in 2021.

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Timeline

  • Customer Support Agent

    July, 2022 - present