SendBird's mission is to digitize human interactions. That's why we're the world's most scalable and powerful chat API in the world. We are headquartered in San Mateo, CA and serving mobile and web applications from over 150 countries across the globe.

Information Technology

SendBird

The San Mateo office focuses on AI development and customer success, integrating marketing, recruitment, and software engineering.

San Mateo

SendBird's headquarters in Redwood City, CA, United States

The London office focuses on driving growth and managing key accounts in the EMEA region, especially in AI technologies.

London

This department focuses on developing and maintaining software systems and applications.

Software Engineering

This department focuses on overseeing and optimizing the operations and deployment of AI agent resources.

AI Agent Management

This department is responsible for managing client relationships and ensuring satisfaction through effective communication and service delivery.

Account Management

The Customer Success and Account Management team at SendBird is dedicated to ensuring client satisfaction and maximizing the value derived from SendBird's chat API. This team works globally across EMEA, APAC, and strategic accounts to manage relationships, proactively address client needs, and drive successful integration and continued usage of SendBird's products. Their goal is to foster strong client partnerships, optimize product adoption, and ultimately contribute to client success and retention.

Customer Success and Account Management

The Engineering team at SendBird is responsible for developing and maintaining the robust and scalable chat API that powers communication for mobile and web applications worldwide. This includes overseeing platform infrastructure, ensuring security, optimizing server performance, enhancing developer experience, and continually improving web applications. The team collaborates to ensure the highest standards of quality and reliability in delivering seamless digital interactions.

Engineering

The Leadership Team at SendBird is responsible for setting the strategic direction and vision of the company, ensuring alignment across various departments to support the mission of digitizing human interactions. This diverse group of co-founders and executives drives innovation, oversees operational efficiency, and cultivates a culture of collaboration, while also managing key aspects of technology, revenue, design, and financial stewardship to promote growth and customer satisfaction.

People (17)

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Other teams

AI Agent Management

Account Management

Customer Success and Account Management

Engineering

Leadership Team