Customer Success and Account Management

The Customer Success and Account Management team at SendBird is dedicated to ensuring client satisfaction and maximizing the value derived from SendBird's chat API. This team works globally across EMEA, APAC, and strategic accounts to manage relationships, proactively address client needs, and drive successful integration and continued usage of SendBird's products. Their goal is to foster strong client partnerships, optimize product adoption, and ultimately contribute to client success and retention.