Claudia Peluso Alba

Claudia Peluso Alba is an accomplished professional with extensive experience in customer success and commercial management across various industries. Currently serving as a Customer Success Analyst at Senior Sistemas since June 2023, Claudia previously held multiple managerial roles, including Administrative and Commercial Manager at Petit Rose Confecções, Centro Odontológico Sorria, and Rede IOA. Notable achievements include implementing quality programs, social campaigns, and new technologies to enhance operational efficiency and team engagement. Claudia holds an MBA in Marketing with a focus on Customer Relationship Management from FGV and a Bachelor's degree in Business Administration from FURB.