Cory Simbolon

Cory Simbolon currently serves as Customer Service Manager at Sensatia Botanicals since January 2024. Previously, Cory worked at Travelio from March 2018 to November 2023, first as Customer Service Supervisor, where responsibilities included supervising front-end operations, hiring and training agents, and implementing customer satisfaction goals, and later as Customer Service Duty Manager, focusing on reporting achievements, conducting staff appraisals, and improving underperforming areas. Cory began professional experience as a Call Center Executive at PT Bank Central Asia Tbk from January 2017 to January 2018. Education includes a degree in Tourism from Universitas Paramadina obtained from February 2019 to February 2022, as well as a Tourism Diploma from Universitas Sumatera Utara, completed between 2013 and 2016.