Bere Arroyo

Senior Customer Service Associate at Sensitech

Bere Arroyo has extensive experience in customer service and management, currently serving as a Senior Customer Service Associate at Sensitech since April 2021. Previously, Bere worked at Booking.com as a Customer Service Specialist for the Spanish-speaking market. Earlier roles include Assistant Manager at Vapiano Nederland, overseeing restaurant operations and a team of 20, and Group Event Coordinator at Restaurante Arroyo, managing events for up to 3,000 attendees. Bere's background also includes positions in event planning and hospitality, including internships and assistant roles in food and beverage and human resources. Bere holds a Master's degree in Hotel and Restaurant Management from Ostelea and a Bachelor's degree in Restaurant Management from Centro de Estudios Superiores de San Ángel. Key skills include CRM proficiency, adaptability, teamwork, leadership, and a strong focus on customer satisfaction.

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Utrecht, Netherlands

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Sensitech

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Sensitech® Inc. is focused on delivering supply chain visibility solutions that track, monitor and protect products for global leaders in the food, life sciences, consumer goods, and industrial markets. Our solutions are focused in three key areas: quality and compliance, and logistics performance management. Quality and compliance solutions address temperature-sensitive, complex supply chains focused on delivering the highest quality possible, while logistics performance solutions deliver origin-to-destination, real-time transparency to any in-transit journey. Sensitech Inc. is an ISO 9001:2015 company, headquartered in Beverly, Mass., with almost 40 sales, service and distribution locations around the world. Sensitech is a part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation technologies.