Sensitech
Rowena Pacifico has extensive experience in technical support and IT services, currently serving as a Technical Support Specialist at Sensitech since January 2021. Previously, Rowena held the position of End User Support Specialist II at Vulcan Inc. from 2013 to 2020, where responsibilities included overseeing IT support and ensuring hardware functionality for new employees. Rowena also worked as an Associate Systems Engineer Intern, focusing on media systems solutions and remote support for A/V production equipment. Earlier roles include Technical Support Specialist Apprentice at Kent School District, IT Volunteer at Global Visionaries, and various positions in customer service and accounts receivable. Rowena holds a Bachelor's degree in Information Security and Cyberspace and an Associate degree in Computer Network Systems from ITT Technical Institute.
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Sensitech
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Sensitech® Inc. is focused on delivering supply chain visibility solutions that track, monitor and protect products for global leaders in the food, life sciences, consumer goods, and industrial markets. Our solutions are focused in three key areas: quality and compliance, and logistics performance management. Quality and compliance solutions address temperature-sensitive, complex supply chains focused on delivering the highest quality possible, while logistics performance solutions deliver origin-to-destination, real-time transparency to any in-transit journey. Sensitech Inc. is an ISO 9001:2015 company, headquartered in Beverly, Mass., with almost 40 sales, service and distribution locations around the world. Sensitech is a part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation technologies.