Jeff Found

Jeff Found has significant work experience in the service center and call center operations field. Jeff most recently served as the Director of Service Center at Sentinel Group since February 2023. Prior to that, from December 2018 to November 2022, they worked as the Director of Contact Center Strategy and Technology at Commonwealth Care Alliance. Before that, they held various positions at Beacon Health Options, including Vice President/Assistant Vice President/Director of Call Center Operations from July 2010 to November 2018. Jeff started their career at Putnam Investments as the Assistant Vice President of Call Center Operations from September 2000 to July 2010. Their early experience includes working as a Call Center Manager at John Hancock from January 1996 to September 2000.

Jeff Found attended the University of Massachusetts Lowell from 1991 to 1995, where they pursued a Bachelor of Arts degree. The field of study for their degree was not specified.