Paul Cantrell

Paul Cantrell is a seasoned professional in customer service and support, currently serving as the Sr. Director of Customer Service at SentinelOne since February 2018, where Paul delivers world-class customer support for leading endpoint solutions. Prior to this role, Paul spent over two decades at Symantec, where leadership positions included Sr. Manager of Premium Support Customer Success Managers, overseeing a team responsible for significant annual revenue and proactive support for large enterprises. Additionally, Paul held roles such as Sr. Manager of Business Critical Engineers and Director of Customer Success, contributing to critical support programs and customer relationships. Educational credentials include studies at the University of Southern California, B.F. Cioffi & Associates in Executive Management, Globesmart PMBOK Certification, and a Six Sigma Green Belt certification.