Jhomara Barahona

Head of Customer Success at Sentryc

Jhomara Barahona has extensive work experience in various roles related to customer success, operations, marketing, and digital transformation. Jhomara is currently the Head of Customer Success at Sentryc GmbH since January 2022. Prior to this, they worked as a Digital Transformation & Change Manager at MESH® ACADEMY from July 2021 to December 2021.

Before that, Jhomara held the position of Head of Customer Success & Operations (Executive Member) at PressMatrix GmbH from February 2020 to June 2021. Jhomara also worked at eKomi - The Feedback Company, where they served as Head of Customer Success & Operations from July 2017 to January 2020. In addition, they held the roles of Key Account & Social Commerce Strategic Manager DACH and Marketing Account Manager at eKomi.

Jhomara also gained experience as a Marketing-Communication & Projektmanagement professional at Fandujo UG and as a Marketing Manager & PR & Co-Founder at amavido UG. Furthermore, they worked as an Online Marketing Manager Spain & Business Development Spain at JuwelKerze JewelCandleUG.

Earlier in their career, Jhomara held positions at Erento GmbH as a Content Marketing professional and at AppClouds GmbH as the Chief Marketing Officer. Jhomara'sinitial work experience includes an internship in Marketing at The Phone House Telecom GmbH, where they were involved in developing and equipping new shop concepts and conducting internet research.

Overall, Jhomara Barahona has a diverse background in customer success, operations, marketing, and digital transformation, with experience in different industries and companies.

Jhomara Barahona's education history begins with their completion of a Digital Transformation Manager (Agile Change Management) program at MESH® ACADEMY in 2021, focusing on New Work. Prior to that, they attended the University of Münster from 2006 to 2012, where they obtained a Master of Arts (M.A.) degree in Kommunikationswissenschaften (Communication Science) with a specialization in Marketing/ Product Placement. In their undergraduate studies, Jhomara attended UNIVERSIDAD UTE from 2000 to 2002, earning a Bachelor of Arts (B.A.) degree in Werbung (Advertising).

Links

Previous companies

eKomi - The Feedback Company logo

Timeline

  • Head of Customer Success

    January, 2022 - present