Bruce Cumberland

Bruce Cumberland has a diverse work history, starting as Vice President of Call Center Service at CNA Insurance from 1999 to 2003. bruce then moved to Sirva, where they took on the role of VP and was responsible for starting up a new Call Center and shared services operations. bruce worked there from 2007 to 2014. Following that, they joined Serco as VP of Operations, where they provided strategic leadership in account management and development, as well as tactical management of Call Center and back office operations. In 2016, Cumberland joined Centene Corporation as the Director of Call Centers. Most recently, in 2018, they became the Director of Operations at The Assistance Fund. In 2019, they became an Independent Consultant.

Bruce Cumberland has a BA degree from Texas A&M University-Kingsville. bruce also attended The University of Texas at Austin starting in 1900, but there is no information about the degree or field of study they pursued there.