Humaira Shafaqat

Humaira Shafaqat is a seasoned professional with extensive experience in customer service and telemarketing. Currently serving as a Contact Center Team Leader at Serco since July 2021, Humaira also works as a Telemarketing Specialist at BankOnUs since June 2020. Previous positions include Customer Service Representative at expert point accounting and bookkeeping from December 2019 to June 2020, and Business Development Executive at First Abu Dhabi Bank from July 2015 to July 2018. Humaira's educational background includes a High School Diploma in arts and economics from the American University, obtained between 2015 and 2016.