Serenity Healthcare
Jason McRae currently serves as the Director of Client Experience at Serenity Healthcare, a role held since December 2022. Previous experience includes Operations Manager at Amazon from August 2021 to December 2022 and Director of Customer Experience at AMP Smart from April 2017 to April 2021, where a world-class customer-centric support infrastructure was developed. Jason also held the position of Director of Customer Service Operations at ARYZTA, successfully managing a portfolio of over 60 high-value customer accounts. In addition, Jason contributed as Senior Manager of Shared Services Operations at jcpenney, piloting a program that generated an estimated $2 million annually, and as Retail Sales Manager at T-Mobile USA, where annual revenue was increased through various strategic initiatives. Early career roles include Customer Service Associate at Regence Blue Cross and Blue Shield and Customer Service Specialist II at Verizon Wireless. Jason earned an MBA in Business Administration and a Bachelor of Science in Business Management from the University of Phoenix.
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Serenity Healthcare
Serenity Healthcare is committed to creating the finest patient experience by using innovative technology like TMS and providing treatment in a comfortable, inviting, spa-like atmosphere. We provide a holistic approach to patient-centric care that takes into account our patient's physical AND emotional wellbeing, and helps enable our patients to "Take Back Their Lives" from depression and other mental health challenges. Established in 2017, Serenity is a healthcare start-up in high-growth mode with multiple clinics in Arizona, Colorado and Utah. Our team of experienced mental health professionals provide psychiatric services to adults, children, and teens with many treatment options, including medication management, TMS (Transcranial Magnetic Stimulation), and Ketamine therapy. Serenity specializes in helping people with difficult to treat mental health conditions, such as treatment-resistant depression, anxiety, OCD, PTSD, and other psychiatric conditions.