Senior Outpatient Program Manager

Take this exciting and fulfilling opportunity at Serenity Lane as a Senior Outpatient Program Manager and Help Change Lives!

Serenity Lane is looking for compassionate individuals who share our core belief that recovery from addiction is possible, and who are committed to providing excellent patient care and empowering patients and their families to grow in their recovery.

Diversity and inclusion are fundamental to Serenity Lane. We believe that diverse perspectives, backgrounds, and experiences enrich our work environment and contribute to our success. We are committed to creating a culture where everyone feels valued, respected, and empowered to bring their authentic selves to work. We welcome individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socioeconomic backgrounds to apply. We actively seek candidates who will add to the diversity of our team and help us achieve our goals through their unique talents and perspectives

Portland, OR 97219

Full-time Monday – Friday 8:00AM – 5:00PM

Salary Range: 75,000-80,000 annually (commensurate with qualifications and experience)

Comprehensive Benefits Package:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 403 (b)
• Life Insurance
• Education Assistance
• Paid Time Off
• Sick Pay
• Wellness Programs
• Work Life Balance

Position Overview: We are seeking a dedicated individual to manage the day-to-day operations at our Portland Outpatient branches located at SW Barbur and SE Stark. As the Outpatient Services Manager, you will play a crucial role in providing leadership to enhance facility reputation, inspire team members, and ensure exceptional patient care.

Essential Duties:

• Lead and coordinate all functions at both Portland Outpatient offices, overseeing patient services across all levels of care.
• Supervise staff, manage payroll, and ensure high-quality patient care and documentation.
• Develop and implement strategies to enhance the reputation and growth of services in the Portland facilities.
• Implement strategies to increase patient census, retention, and attendance in all services.
• Ensure compliance with CARF, State of Oregon OARs, and Serenity Lane policies.
• Optimize fiscal efficiency within the outpatient offices.
• Assist Clinical Supervisor in facilitating supervision for clinical and non-clinical staff.
• Conduct weekly staff meetings, clinical staff trainings, and annual reviews.
• Participate in Outpatient manager meetings, clinical leadership meetings, marketing meetings, and community outreach initiatives.
• Provide lectures in the Residential Program as assigned.
• Engage in community outreach and develop partnerships to enhance facility reputation.
• Lead and inspire the team, fostering a culture of innovation and continuous improvement.

Other Duties:

• Provide direct patient care services as needed.
• Familiarize oneself with Serenity Lane's Personnel and Program policies and procedures and ensure adherence.
• Conduct oneself with integrity, honesty, respect, and patience around staff and patients.
• Attend all assigned training sessions.
• Perform all duties as a team player in alignment with Serenity Lane’s Mission Statement.

Knowledge, Skills, Abilities:

• Thorough knowledge of substance use disorder treatment.
• Proven leadership and motivational skills.
• Strong management principles and process knowledge.
• Excellent computer skills in software and applications.
• Ability to meet professional staff qualifications.
• Annual LMS Relias Training completion before the deadline.

Education, Experience:

• Minimum of 5 years providing Substance Use Disorder treatment.

License/Certification Required:

• CADC II or national equivalent, or higher.

Other Requirements: Physical Activities:

• Occasionally ascend or descend stairs.

• Constantly remain stationary, often standing or sitting for prolonged periods.

• Occasionally move about to accomplish tasks or move from one worksite to another.

• Occasionally adjust or move objects up to 10 pounds in all directions.

• Constantly communicate with others to exchange information.

• Constantly repeat motions involving wrists, hands, and/or fingers.

• Constantly assess the accuracy, neatness, and thoroughness of work.

• Occasionally work in noisy environments.

• Constantly perform sedentary work primarily involving sitting/standing.

• Occasionally perform light work, including moving objects up to 20 pounds.

Working at Serenity Lane offers the opportunity to collaborate with exceptional professionals on making a difference and improving the quality of life of our patients and their families, and in some cases, saving lives. In addition to a comprehensive compensation package, our organization provides opportunities for professional growth and advancement in your career. If you have a passion for quality patient care, want to develop professionally, and share a team perspective please apply to be a part of our Serenity Lane team!

Drug Free Workplace (free of substances of abuse including Cannabis THC).

Pre-employment drug screen and criminal background check will be required.

You will be joining a supportive and collaborative culture fostered by leaders and colleagues who are available, open, and invested in the success of their teams and, therefore, the success of those in their care.

To learn more about what we do, visit our website: www.serenitylane.org

Equal Opportunity Employer

Serenity Lane encourages women and often underrepresented groups to apply and prohibits discrimination on the basis of any characteristics protected by applicable local, state, federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation.