Michelle Callingham

Michelle Callingham is a seasoned professional with extensive experience in customer success and implementation management. Currently serving as a Senior Customer Success Manager at Serko Ltd. since November 2021, Michelle has previously held multiple roles at Flight Centre (NZ) Ltd., including Change and Implementation Manager and Customer Success Manager, where responsibilities included supporting and configuring corporate clients' access to online booking technology. Michelle holds a National Certificate in Business Studies with a specialization in Tourism from Manukau Polytechnic, achieved between 1991 and 1993, and has foundational education from Rosehill College, completed in 1990.