With more than 20 years of experience in all aspects of ServiceCheck operations, Lisa has an in-depth understanding of contact center operations, client services, and customer relationship management (CRM) software solutions. Along with many years spent directly in contact center management and telephony solutions, Lisa successfully managed the development and implementation of the state-of-the-art Falcon CRM software system, which supports all program solutions for ServiceCheck. She has worked with a broad range of Fortune 500 companies to develop strategies and programs aligned to their corporate growth and operating objectives. Lisa holds a degree in finance from the University of Georgia.
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