Stephen Pausma

Stephen Pausma is a seasoned professional in the hospitality and insurance industries with extensive experience in management roles. Currently serving as a Senior District Manager at SERVE Hospitality Group and a District Manager at Tropical Smoothie Cafe since February 2023, Stephen previously held positions including General Manager at Panera Bread and General Manager at Pizza Ranch. Stephen's background also includes managing operations at Osen & Schick Enterprises, ownership of the Pausma Agency with Farmers Insurance, and various management roles at Pizza Hut, Prime Quarter Steak House, and Windsor Street Grille. An adept leader, Stephen excels in day-to-day operations, financial management, staffing, marketing, customer service, coaching, and mentoring. Educational qualifications include studies at Trinity Christian College and a high school diploma from CWCS.