Service Alternatives
Kaytlin E. is an experienced instructional designer and trainer with a strong background in public health and education. Currently serving as Instructional Designer and Training Services Manager at Service Alternatives, Kaytlin manages nationwide deescalation training services. Previous roles include Program Supervisor and Instructional Designer at Therapy Abroad, where a Public Health and Cultural Humility curriculum was developed, and University Lecturer at Boston University, teaching various global health courses while also advising and supervising numerous students. Additional experiences encompass faculty supervision with Global Brigades, social justice consulting for the City of Framingham, and development coordination at Boston Partners in Education, alongside research assistance at Harvard's Program in Global Surgery and Social Change. Kaytlin holds a Master of Public Health in Global Health from Boston University and a Bachelor of Science in Global Health Studies from Mercer University.
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Service Alternatives
Service Alternatives is a multi-faceted human services agency with a clear vision and strong values. We support individuals and families of all ages, backgrounds, and abilities and provide a spectrum of services that include employment services, residential services, wraparound/kinship services, foster care, school-based services, independent living support, consultation and training. We at Service Alternatives are committed to advancing the potential of our communities, customers and ourselves through exceptional service. This vision defines our purpose and is at the heart of our business. We also have a strong set of guiding core values through which we think, act and operate our business in order to successfully carry out our vision. We believe our core values only have strength and credibility as they are embodied in our day to day work. Integrity: We believe in doing the right things for the right reasons. We believe our words and actions should be one. We believe in grounding our relationships in honesty and trust. Excellence: We believe our work and behavior should meet and exceed the highest standards. Customer Service: We believe in building strong partnerships with our customers. We believe in providing service that surpasses our customer's expectations. Employee Satisfaction: We believe in creating a company where employees have meaningful work, opportunities for growth, a chance to participate in decision making, and comprehensive benefit packages. Fiscal Responsibility: We believe in being responsible stewards of our resources. We believe in sharing a portion of the company's profit with all employees. Community: We believe in building strong communities. We actively support each individual and family with whom we work to participate and contribute to their communities in meaningful ways.