Raquel K. is an experienced Call Center Specialist at Service Champions Heating and Air Conditioning NorCal since January 2021, adept at managing customer inquiries, scheduling services, and onboarding new clients. Prior to this role, Raquel served as a Solutions Development Representative at Gumdrop from March 2018 to May 2020, where responsibilities included connecting customers with solutions, pipeline management, and lead generation. From July 2013 to July 2017, Raquel was an Account Executive at Shred Works, focusing on business development, cold calling, and customer service issue resolution in the San Francisco Bay Area. Currently, education is being pursued at Diablo Valley College since 2015.
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