Nathan Goodman

Network Escalations Support Engineer at Service Corporation International

Nathan Goodman is an experienced Network Escalations Support Engineer at Service Corporation International since March 2021, proficient in resolving escalated telecommunications issues across over 2,000 locations in the US, Canada, and Puerto Rico, while supporting the Cisco Meraki stack and Cisco Call Manager. Previously, Nathan served as a Telecommunications Analyst at SCI, managing telecommunications installations and upgrades, and as a Help Desk Analyst at SCI Direct, where support was provided for hardware and software across multiple locations. Educational credentials include a Master of Science in Information Technology with a focus on Cyber Security from Southern New Hampshire University and a Bachelor of Science in Multimedia Design from Central Michigan University. Nathan also gained valuable experience through various roles, including Technical Services Trainer and Cyber Security Intern, while at Central Michigan University.

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Portage, United States

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Service Corporation International

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Service Corporation International is a provider of deathcare products and services, with a network of funeral service locations and cemeteries. The Company's segments include Funeral, Cemetery and Corporate. It conducts both funeral and cemetery operations in the United States and Canada. As December 31, 2016, it operated 1, 502 funeral service locations and 470 cemeteries, including 281 funeral service/cemetery combination locations, which are geographically diversified across 45 states, eight Canadian provinces, the District of Columbia, and Puerto Rico. It offers various brands, such as Dignity Memorial, Dignity Planning, National Cremation Society, Advantage Funeral and Cremation Services, and Funeraria del Angel. Its funeral service and cemetery operations consist of funeral service locations, cemeteries, funeral service/cemetery combination locations, crematoria, and related businesses. It sells cemetery property, and funeral and cemetery merchandise and services.


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10,000+

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