Jeff Murphy has over 25 years of experience in the field of information technology. Jeff has held various leadership roles in different companies, including Service Lloyds Insurance Company, where they served as the VP Technology and CISO. In this role, they focused on technology transformation and modernization, as well as migrating legacy services to cloud solutions. Before this, Jeff worked as the Senior Director of Information Technology at the same company, where they led and streamlined IT teams to align with organizational objectives.
Prior to their roles at Service Lloyds Insurance Company, Jeff worked at ServiceNow as the Senior Manager of Training Operations. Jeff built an international team to develop and deliver training programs to global technical support, software engineering, and cloud operations teams.
Before that, Jeff worked at ShoreTel as the Technical Assistance Center Manager and Technical Account Manager. In these roles, they led support teams and provided personalized technical management to strategic customers.
Jeff also has experience working at UnitedHealth Group, PacifiCare Behavioral Health, E-Systems Design, and Ingram Micro, where they held various IT management and engineering positions. Throughout their career, Jeff has focused on leading teams, implementing technology solutions, and ensuring the efficient operation of mission-critical business functions.
Jeff Murphy obtained a Bachelor of Science degree in Business Information Systems from the University of Phoenix between 1996 and 1998, with a focus on IT. Additionally, they hold certifications in ITIL 2011 Foundation Certification from Loyalist Certification Services, which they obtained in March 2013, and in Leaders Developing Leaders from Interaction Associates, which they obtained in October 2012. Jeff's education history also includes enrollment at the Questrom School of Business, Boston University, although specific details such as the dates and degree obtained are not provided.
July, 2016 - present
April, 2014