Jacob O'Neal

Jacob O'Neal has a diverse work experience spanning several industries. Jacob is currently the Global VP and Head of Customer Success & Growth at Serviceaide, Inc since November 2023. Prior to that, Jacob held the position of VP, CX Consulting & Support at KeyedIn from October 2022 to August 2023. Jacob also worked as a Customer Success Leader at ClickUp from May 2021 to October 2022 and as a Sr Manager, Customer Success at Adobe from February 2021 to May 2021. Jacob's earlier experience includes roles such as Senior Manager, Enterprise Customer Success and Manager, Customer Success at Workfront, an Adobe company, and Global Director - Client Services at Peer60. Jacob also served as Sr. Director - Client Services at Katalus and Research Associate at KLAS Enterprises. Jacob began their career as an Inventory Manager at APX Alarm Security Solutions Inc. in 2007.

Jacob O'Neal attended Weber State University from 2010 to 2012, studying Health Services Administration. Jacob then pursued an Associates degree in Healthcare Administration at the University of Phoenix, although the specific timeframe is unknown.