Prasanna Nagaraj

Prasanna Nagaraj is the Director of Product Service providing implementation services. Prior to Serviceaide, Prasanna was the Product Manager for Cloud Service Management at CA Technologies. He has more than 20 years of experience in the IT service management domain. Earlier, Prasanna worked as Services Architect and Product Manager in Nimsoft/CA. Prior to that he worked with HP as a Services Consultant in designing and implementing enterprise management solutions. Prasanna has published articles and provided consultation to many organizations on the best practices in IT Service management. Prasanna holds Degrees in Telecommunications and Engineering, as well as being an accomplished ITIL V3 expert.