Alea Abrams

Alea Abrams is a Conversation Design Lead specializing in generative AI experiences at ServiceNow. With a Master's degree in Human-Computer Interaction Design and over eight years of conversation design experience, Alea focuses on creating effective products through a lens of responsibility and ethics. Their professional journey includes roles as a UX Designer at Intego Inc., a Product Designer at Microsoft, and senior positions at ServiceNow, among others. Alea’s breadth of experience also encompasses freelance design, web design for local startups, and contributions to various non-profit organizations.