Anna Armas is an experienced Technical Writer and Information Manager currently working as a Content Strategist and Project Lead at ServiceNow, where they set the Training and Certification content strategy. Previously, they held positions at RevCult as a Customer Success Manager and at Seismic as a Technical Writer and Content Developer, focusing on documentation improvements and customer success initiatives. Anna's earlier roles include Associate Editor at The Grandview Group and Technical Writer at First American Title Company, where they contributed to regulatory compliance and process improvements in the financial services sector. They earned a Master of Arts in Technical Communication from Boise State University and a Bachelor of Science in English-Professional and Technical Writing from Utah State University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices