Christy Gourley

Christy Gourley is a seasoned professional with extensive experience in customer engagement, value advisory, and sales strategy across multiple prominent organizations. Currently serving as Director of Customer Engagement Strategy & Operations at ServiceNow, Christy leads strategic account initiatives aimed at enhancing customer satisfaction and retention. As an elected Vice President and Trustee for the San Pasqual Union School District, Christy plays a key role in educational governance. Previously, significant contributions were made as Global Head of the Value Advisory Practice at Qualtrics, where Christy drove financial impact for over 1350 organizations, and as Global Chief Operating Officer, achieving remarkable revenue growth. Additionally, Christy held various strategic sales roles at SAP, developing account strategies for both large enterprises and mid-market segments. Christy holds a BA in Communication and Media Studies from Azusa Pacific University.