Damien Davis

Damien Davis is an accomplished professional with over two decades of experience in technology and customer support roles. Currently serving as Senior Director of IMPACT Advocacy at ServiceNow since November 2011, Damien leads strategic advocacy for the company's IMPACT offerings, driving collaboration and stakeholder engagement. Previous positions at ServiceNow include Senior Director and Director of Product Management for the ITSM Business Unit, focusing on product success and regional management. Earlier experience at Fujitsu Services involved roles from Technical Account Manager to Problem Manager, where Damien honed skills in service improvement and incident management. Educational background includes ITIL certification and attendance at Gravesend Grammar School.