Edmond Au

Edmond Au is a seasoned product management professional with extensive experience in driving innovative solutions across various industries. Currently, Edmond serves as the Sr. Principal Product Manager for Conversational AI at ServiceNow since June 2019, focusing on enhancing customer and employee experiences through AI and workflow automation. Previously, as the Director of Product Management at Grovo, Edmond redefined workplace learning technology, leading to the company's acquisition by Cornerstone. Other notable roles include Product Lead at Zillow Group, where Edmond developed mobile-first real estate solutions, and at Voxer, where Edmond enhanced team messaging platforms. Edmond's career began at Adobe Systems and IBM Global Services, contributing to mobile applications and advising Fortune 50 clients. Edmond holds an MBA in Digital Media Strategy and Marketing from the University of California, Berkeley, and a BS in Computer Science from the University of Southern California.