Eric Harvey is a seasoned leader in sales systems and enablement, currently serving as the Director of Sales Systems & Tools Enablement at ServiceNow since December 2025. With a focus on enhancing seller productivity through strategic technology integration, Eric has successfully bridged the gap between complex technical architecture and user experience. Prior to this role, Eric founded Vector Creative Labs and co-founded TheAuthentic.AI, assisting B2B companies in content automation and AI transformation. Eric's extensive experience at SAP includes leadership of generative AI adoption, digital transformation, and innovation initiatives that significantly impacted sales pipeline and engagement. Educational credentials include an MBA in Marketing and Strategy from Duke University and a BA in Communications from Beloit College.
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