Gio Bocao

Gio Bocao serves as the Senior Director of Product Success at ServiceNow, leading customer success initiatives across various $7B+ Technology Workflows SaaS businesses, including IT Service Management and Cloud Solutions, since 2017. Prior roles at ServiceNow include Senior Director & Head of Digital Products, focusing on technology leadership for the impact-related digital products, and Head of Strategic Initiatives, managing critical CIO initiatives. Previous experience includes roles at Symantec as Head of IT Service Management and Senior Manager of Infrastructure Services, and at Hewlett-Packard as Chief of Staff & Business Planning Manager as well as Global Service Delivery Executive. Early career positions include eCommerce Systems Analyst at Procter & Gamble and Systems Analyst at ON Semiconductor. Gio Bocao holds a Bachelor of Science in Computer Engineering from the University of the Philippines and completed the Chief Product Officer Program at Kellogg Executive Education from September 2022 to August 2023.