Jillian Wood

Jillian Wood is an accomplished professional with extensive experience in sales enablement and operations management across multiple regions. Currently serving as Chief of Staff and Director of Customer Success Group Enablement at ServiceNow since May 2016, Jillian is responsible for empowering sales, solution consulting, and customer outcomes teams across the Asia Pacific and Japan. Prior to this role, Jillian held positions at EMC, including Sales Enablement Manager for Australia and New Zealand, where Jillian executed enablement programs and contributed to global initiatives. In earlier roles, Jillian managed bid proposals and sales documentation for Downer New Zealand and coordinated marketing efforts at Strategic Real Estate Advisors and The Ascott Group. Jillian holds an MBA from the Australian Institute of Business and a Post Graduate Diploma in Strategic Management from Open Polytechnic New Zealand, complemented by a Bachelor of Commerce in Marketing and International Business from The University of Auckland.