Katie Wright is a Senior Manager of Support Account Management at ServiceNow, where they manage a team dedicated to providing exceptional support experiences for key customers. Previously, Katie held various roles at ServiceNow, including Support Account Manager, Senior Support Account Manager, and Principal Support Account Manager, focusing on aligning ServiceNow solutions with customer needs. With a background that includes positions in service delivery and administrative support, Katie has developed strong expertise in client relations and operational efficiency. They hold dual degrees in Business Administration and International Spanish from the University of Colorado at Boulder.
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