Mark West is a seasoned professional in value-based consulting and business strategy with extensive experience in the technology sector. Currently serving as a Senior Advisory Business Value Consultant at ServiceNow since July 2014, Mark specializes in advising executives on the value of IT and service automation solutions. Previously, as VP of Value Engineering at Bomgar Corporation, Mark developed value-based selling practices, helping key clients enhance their support metrics. Additionally, Mark founded and led VBSM, LLC, where a focus on large B2B technology companies resulted in significant improvements in sales processes and revenue growth. Mark's career includes relevant roles at Unisys, Servigistics, Shepherd Systems, and Deloitte, reflecting a strong background in financial and value engineering roles. Mark holds an MTX in Accounting and a BBA in Management from Georgia State University.
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