Phani Kiran R

Phani Kiran R is a seasoned technology professional with extensive experience in problem management and solution architecture. At ServiceNow since October 2019, Phani has advanced from Staff Problem Manager to Senior Staff Problem Manager. Prior to this role, Phani worked at Ericsson from June 2012 to October 2019 as a Solutions Architect and OSS Senior Solution Integrator, focusing on Service Assurance Solutions and driving technical engagement for major clients. Phani's earlier positions include Technology Consultant at Hewlett-Packard, OSS Consultant at Huawei, Senior Software Engineer at MYCOM OSI, and Software Engineer at Agilent Technologies. Educational qualifications include an M.Tech in Communications Engineering from the Indian Institute of Technology (Banaras Hindu University) and a B.Tech in Electronics & Communications Engineering from Andhra University.