Reginald Polk

Reginald Polk is a seasoned professional in technical support and customer outcomes management, currently serving as a Customer Outcomes Delivery Manager at ServiceNow since March 2018, previously holding the position of Senior Technical Support Engineer at the same company. Prior experience includes roles as a Global Level 3 Support Engineer at Tek Experts, where oversight of mentorship and training for junior engineers took place, and as a Senior Field Technical Support Consultant at HP Software, responsible for mentoring and training initiatives. Reginald has also worked as a Field Technical Support Consultant at HP Software, a Senior Technical Support Engineer at Peregrine Systems, and a Technical Specialist at Pyxis Corporation. Reginald holds a B.S. in Computer Information Science from Coleman College.