Scott Faller is a seasoned Customer Success Executive with extensive experience in project management and IT transformation across multiple industries. They held various leadership roles at prominent companies including GE Capital, Sidley Austin LLP, and ServiceNow, where they successfully managed large-scale projects and customer implementations. With an MBA from Clarkson University and a Bachelor's degree in Information Management & Technology/Finance from Syracuse University, Scott is skilled in forming executive relationships and enhancing customer satisfaction through strategic program governance and Agile methodologies. They continue to influence and direct key projects, contributing to customer success in their current role as a Principal Success Architect at ServiceNow.
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