Simon Helyar possesses extensive experience in solutions consulting, particularly within the telecommunications sector. Starting as a Software Engineer at Ericsson UK in 1989, Simon progressed through various roles, including Customer Support Engineer and Presales Network Planning Engineer at Lucent Technologies. Significant positions include Principal Solutions Consultant at Granite Systems and Telcordia Europe, where Simon specialized in Service Resource Management solutions. Simon's tenure at Ericsson from 2012 to 2017 involved roles as a Principal Solutions Consultant and Solution Architect, providing critical support in pre-sales and post-sales capacities. Recently serving as a Service Operations Solution Consultant at ServiceNow, Simon continues to demonstrate expertise in technology workflows and advisory solutions. Simon's education includes an HND in Computer Aided Design from Bournemouth University.
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