ServiceTitan Armenia
Ani Asatryan is a Workforce Management Analyst at ServiceTitan Armenia, with experience in customer support roles that emphasize troubleshooting and customer satisfaction. As a Customer Support Advocate II, Ani provided multi-channel support to resolve software issues efficiently, utilizing tools such as DCC and SQL for data-related tasks. Prior experience includes working as a Customer Support Advocate at Picsart and as a UI/UX Designer at HackTech LLC. Ani holds a Bachelor of Science in Engineering Sciences from the American University of Armenia, completed in June 2023, and previously attended Quantum College from September 2015 to May 2017.
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ServiceTitan Armenia
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ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses streamline operations, improve customer service, and increase sales. ServiceTitan's end-to-end solution includes CRM, intelligent dispatch, custom reporting, marketing automation, a mobile solution for field techs, and accounting integrations with Sage Intacct and QuickBooks. It currently has more than 7,500 customers and more than 1200+ employees across Glendale, Atlanta, and Yerevan. ServiceTitan is the first Armenian-founded tech unicorn, as both CEO Ara Mahdessian and President Vahe Kuzoyan are of Armenian descent. Ara & Vahe founded ServiceTitan in 2012 with the goal of streamlining their fathers’ home service businesses. Eight years later, their company is responsible for transforming the home services industry. Headquartered in Glendale, California, ServiceTitan has a growing presence in Armenia. It has a team of 150+ people in Yerevan that not only improves existing products, but also builds brand-new ones from scratch. For more information about ServiceTitan, visit www.servicetitan.am Interested in becoming a Titan? Visit: https://servicetitan.am/job-openings