Curtis Duncan

Manager, Strategic Customer Success at ServiceTitan

Curtis Duncan currently serves as the Manager of Strategic Customer Success at ServiceTitan since July 2025. Prior to this role, Curtis was with Diligent for nine years, where responsibilities included Senior Manager of Customer Success for Strategic Accounts and management of a team within the Large Enterprise Customer Success group. At Diligent, Curtis received the Q2 2018 Diligent Values Award. Earlier experience includes positions at Citrix, where roles focused on cloud solutions and remote access; a teaching position at Sriyapai School in Thailand; an internship at Wake County Magistrate Court; and a development internship at Duke Medicine Development and Alumni Affairs. Curtis holds a Bachelor of Arts in Political Science and a Bachelor of Arts in Spanish Language and Literature from North Carolina State University.

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ServiceTitan

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ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. ServiceTitan helps small business entrepreneurs run and grow their businesses.