James M Dean

James M Dean is a seasoned professional in the technology and quality assurance sectors, currently serving as an Enterprise Resources Planning Implementation Consultant at ServiceTitan since September 2024. Prior experience includes roles as a QA Engineer at Leap and Junior QA Engineer at JOBPROGRESS, where James contributed to quality testing and managed contractor success initiatives for a business management platform tailored to the home improvement industry. Earlier technical support experience was gained as a Technician at Jeevy Computers, where James handled remote help desk inquiries and customized computer builds. Additionally, a significant tenure as a Bookkeeper/Supervisor at Kings Super Markets honed skills in customer service and financial oversight. Academic preparation includes training from PC AGE Career Institute and Raritan Valley Community College.