Kirstie Porter

Senior Customer Success Manager (mid-market) at ServiceTitan

Kirstie Porter has a diverse range of experience in customer success and support roles, including positions at ServiceTitan, CorePower Yoga, and AppFolio, Inc. Kirstie currently holds a Senior Customer Success Manager position at ServiceTitan, where Kirstie manages a sizable group of accounts and is responsible for customer satisfaction, account growth, and retention. Kirstie's educational background includes a B.A. in Communication and Philosophy from UC Santa Barbara and a Master's in Psychology from Pepperdine University Graduate School of Education and Psychology.

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Timeline

  • Senior Customer Success Manager (mid-market)

    March 1, 2024 - present

  • Senior Customer Success Manager

    October, 2023

  • Customer Success Manager

    September, 2021

  • Customer Support Advocate II

    February, 2021

  • Customer Support Advocate I

    March, 2020