Matthew Avalos

Matthew Avalos is an experienced Enterprise Customer Success Manager at ServiceTitan, with a tenure beginning in September 2017. In this role, Matthew leads the Corporate Success Team, managing a diverse portfolio of approximately 100 customer accounts across North America. Matthew has held various positions within ServiceTitan, demonstrating expertise in customer engagement, relationship management, and process improvement. Prior to ServiceTitan, Matthew worked at AutoVitals as a Retention Onboarding Specialist and Account Manager, where responsibilities included onboarding clients and providing technical support. Earlier experience includes roles at McConnell’s Fine Ice Creams, Forever 21, and UCSB’s Housing and Residential Services. Matthew holds a Bachelor’s Degree in Sociology from UC Santa Barbara.