Wesley Cox

Wesley Cox is a seasoned professional with extensive experience in technical account management and customer support within the service and technology sectors. Currently serving as a Senior Technical Account Manager at ServiceTrade since February 2014, Wesley has demonstrated strong project management leadership and technical skills while working with medium and enterprise businesses, significantly contributing to the development of a new subscriber-based TAM offering. Previous roles at ServiceTrade include Technical Account Manager and Implementation Engineer, where Wesley focused on risk management, client transition to SaaS platforms, and promoting new product adoption. Prior to ServiceTrade, Wesley held various managerial positions at Apple, overseeing technical support operations and supply chain management in a high-revenue retail environment. Educational background includes a Bachelor of Science in Biomedical Engineering and a postgraduate degree in Computer Science from North Carolina State University.