Servicom
Kevin Miner has extensive experience in customer support and call center management, currently serving in Customer Support Services at Servicom since August 2006, focusing on customer service enhancement and service upgrades. Previous roles include Business Development Associate at Servicom, achieving top sales performance with major telecommunications companies, and Call Center Manager at Hammer Marketing, overseeing a team of 40 to 60 sales representatives. Kevin also has a long tenure at Culligan Water Treatment, specializing in water treatment for commercial and residential clients, along with experience in logistics as a sorter at UPS and involvement in safety committee activities. Kevin's educational background includes various training programs in management and sales from renowned trainers, as well as foundational education at Joliet Junior College and Joliet Central High School.
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Servicom
ServiCom is a remarkably service-driven company focused on delivering maximum value with measurable results. Our enormously efficient quality management processes ensure that your customers receive a consistently higher level of service, with results that significantly exceed your expectations. With state-of-the-art call center technology and the most capable, customer-friendly staff in the industry, ServiCom makes every call count towards your bottom line. ServiCom specializes in these quality call center services: Outsourced sales Customer service Technical Support Market research