Sonali Sharma

Sonali Sharma is a seasoned professional with extensive experience in product solutions and business operations, currently serving as Senior Product Solutions Manager at Servify since May 2016. Previous roles at Servify include Manager - Warranty Solutions and Assistant Manager - Business Operations, showcasing a strong trajectory in managerial positions. Sonali's experience also encompasses a Management Trainee role at ThyssenKrupp Elevator India, where project work focused on enhancing service operations efficiency through strategic development and customer research. Additional internships at Videocon Telecommunications Ltd and Indian Railways provided technical insights into design and telecommunications systems. Sonali holds an MBA in Operations Management from SVKM's Narsee Monjee Institute of Management Studies and is currently pursuing an MBA at Northwestern University's Kellogg School of Management, alongside a Global Certificate in Product Management from Accredian.