Servitly
Matteo Chimienti is a Senior Service & User Experience Designer with substantial experience in the field. Currently, Matteo works at Servitly since December 2022, previously holding a similar position at Spark Reply from October 2018 to July 2022, where the role included responsibilities as a Designer. Prior experience includes serving as a Service Designer at pierandrei associati from March 2017 to July 2018 and a Creative Designer role at Politecnico di Milano for a brief period in late 2016. Matteo holds a Master’s degree in Product Service System Design from Politecnico di Milano (2015-2017) and an undergraduate degree in Industrial Design from Università degli Studi di Firenze (2010-2014).
This person is not in any teams
Servitly
Servitly is a cloud-based software that empowers equipment manufacturers to deliver valuable connected services, by harnessing the potential of IoT.With Servitly it is easy to manage the after-sales life cycle of connected products, design, offer and monetize digital services (such as monitoring, reporting, notifications, configuration,optimisation, integration, interoperability), deliver data-driven maintenance contracts and performance advisory services, optimise consumables and spare parts ordering, define and implement advanced pricing models (pay per use, pay per availability, pay per outcome).Servitly is a Digital Product-Service System (DPSS), the next generation software for equipment manufacturers who want to embrace a servitization journey. It is composed by:- a set of IoT connectors to easily connect the products (directly or through an IoT platform)- a data analysis and intelligence engine- a web portal and mobile app for the end customer (both b2c or b2b)- a web control room and mobile app for technicians, advisors, sales reps involved in service delivery (both internal or external, like distributors, resellers, technical assistance centres)- a back office system to manage the after-sales life cycle of products and services- an admin console to configure, customise and manage the entire system through a "no code" approach.