We are a water-only company, supplying drinking water to more than 750,000 customers in East Surrey, West Kent, South London and parts of West Sussex. 85% of our water supply comes from the deep aquifers in the chalk of the North Downs or the large deposits of greensand south of the Downs. We also source 15% of our water supply from the River Eden and it’s stored in our Bough Beech Reservoir, near Sevenoaks in Kent. 

Water is an essential, and increasingly precious, resource. We understand its value and are committed to sharing this knowledge with our customers – helping to preserve the environment and secure future supplies. But actions speak louder than words, and we will only achieve our goals by working hard and in partnership with the community we are privileged to serve.  

Please call 01737 772000 in an emergency.

Water

SES Water

Ian Cain

Allan Jones

Katie Lowes

Dan le Roux

Nichola Haymes

Junior Mkhize

Paul Kerr

Lucy Merritt

Giuseppe di Vita

Liam Ahearne

Daniel Lamb

Sarah Brown McIpd Bsc

Laura Plumadore

Charlotte Anderson

Jenny Rhodes

The Customer Service and Experience Team at SES Water is dedicated to ensuring a high-quality customer experience by providing prompt and effective support, addressing inquiries and concerns, and continuously improving service standards. This team leverages customer insights and analytics to identify trends and areas for improvement, manages customer care performance, and ensures compliance with service assurance standards, all aimed at enhancing customer satisfaction and fostering positive relationships with the community.

Customer Service and Experience Team

Operations Management Team

Information Technology

Finance Team

Customer Service and Experience Team

About

Team members

Other teams at SES Water

Operations Management Team

Information Technology

Finance Team