Carolina De La Cruz is a skilled professional with extensive experience in customer onboarding and success management. Currently serving as a Customer Onboarding Specialist at Sesame HR since May 2024, Carolina previously held the role of Customer Success Manager at Internxt, where responsibilities included providing help desk assistance and solving user inquiries. Prior positions include Customer Onboarding Leader and Specialist at Ticmas, where Carolina excelled in strategic account activation and client onboarding processes. Carolina's experience also includes roles at Aivo, managing the setup process and chatbot training, and leading communication initiatives at Arbusta. Carolina's career began as a Project Manager and Social Media Manager at Romero Victorica, orchestrating comprehensive campaigns. Educational background includes a Técnico Superior in Publicidad from La Metro and a Programa Ejecutivo in Big Data y Analytics from Universidad de Palermo.